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Privacy Policy

At Brainlab Fira, we are committed to protecting your privacy and ensuring the security of your personal data. In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR), and applicable Spanish legislation, particularly Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we provide you with the following information:

1. Data Controller

The entity responsible for the processing of your personal data is:

Cyranlab SLU
CIF: B56875016
Address: Amadeu Torner 33, Hospitalet de Llobregat, 08902, Barcelona, Spain
Email: contact@brainlabfira.es

2. Types of Data Collected

We may collect and process the following categories of personal data:

Identification Data: Full name, contact details (phone number, email address, etc.), and identification documents where necessary.
Professional Data: Job title, company name, and other work-related information.
Transaction Data: Records of purchases, transactions, and communications.
Technical Data: IP address, device details, and browsing information obtained through cookies or similar tracking technologies (see our Cookie Policy for more details).
Other Data: Any other information you voluntarily provide through forms, surveys, or other communication channels.

3. Purpose of Data Collection

The personal data collected will be used for the following purposes:

Contractual Management: To manage and fulfill commercial transactions, provide services, or deliver products requested by customers or users.
Customer Support: To respond to inquiries, provide customer service, and resolve any issues related to our products or services.
Marketing and Communication: To send you information about our products, promotions, events, and services, provided we have obtained your prior consent. You may opt out of these communications at any time.
Legal Compliance: To comply with applicable laws, regulations, and administrative obligations.
Website Improvement: To enhance user experience on our website through the analysis of browsing data and technical performance.

4. Legal Basis for Processing

The processing of your personal data is based on:

Execution of a Contract: When processing is necessary to fulfill the terms of a contract or to take steps prior to entering into a contract.
Legitimate Interest: For direct marketing purposes, ensuring the security of our systems, or improving our services, provided that such interests are not overridden by your data protection rights.
Consent: In cases where we need your explicit consent for processing, such as for marketing communications. You can withdraw your consent at any time.
Legal Obligation: When necessary to comply with legal requirements or court orders.

5. Data Retention

Your personal data will be retained only for the time necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

Data related to contractual relationships will be kept for the duration of the relationship and for the time necessary to comply with legal obligations (e.g., tax, accounting).
Marketing-related data will be retained until you withdraw your consent or request deletion.

6. Data Sharing

Cyranlab SLU will not share your personal data with third parties unless:

It is necessary for the performance of a contract (e.g., with service providers, business partners).
You have given your consent.
We are required to do so by law.
Any third parties with whom we share your data will be obligated to treat the data in accordance with the GDPR and LOPDGDD standards.

7. Data Subject Rights

You have the right to:

Access: Request access to your personal data and obtain information regarding the processing.
Rectification: Request correction of any inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when the processing is unlawful.
Restriction: Request restriction of processing if the accuracy of the data is contested, the processing is unlawful, or you have objected to the processing.
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format, and transmit it to another data controller, where technically feasible.
Objection: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
To exercise your rights, please contact us at the email provided in the contact information section. You may also file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.

8. Security Measures

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, including preventing unauthorized access, loss, or destruction of data.

9. Changes to the Privacy Policy

We reserve the right to update this privacy policy to reflect changes in our practices or legal obligations. Any significant changes will be communicated through our website or via email.

10. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

Cyranlab SLU
Address: Amadeu Torner 33, Hospitalet de Llobregat, 08902, Barcelona, Spain
Email: contact@brainlabfira.es

This privacy policy ensures compliance with current Spanish and EU data protection laws and should be updated accordingly if any legislative changes occur. Make sure to fill in the specific contact details where required before publishing it on your website.

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